Effective Date: 27-07-2025
ChargeNStay by OmniEx LTD ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://chargeandstay.co.uk and use our related services.
By using our website or services, you agree to the terms of this Privacy Policy.
ChargeNStay is a service provided by OmniEx LTD, a company registered in the United Kingdom (Company No. 16194018). Our mission is to help users find EV-friendly accommodations and promote sustainable travel.
We collect and process the following types of personal data:
Name, email address, phone number
Booking and reservation details
Account registration and login credentials
Payment information (handled securely via third-party processors)
IP address and device/browser type
Pages visited, time on site, and referring links
Location data (where permitted)
We use cookies to enhance user experience, remember preferences, and analyze traffic. You can control cookie settings in your browser or via our cookie banner.
We use your data to:
Process and manage bookings and payments
Provide and improve our services
Communicate with users about their reservations or accounts
Send service updates and promotional emails (with your consent)
Ensure legal and regulatory compliance
We process your personal data based on one or more of the following:
Your consent
Performance of a contract (e.g., processing a booking)
Compliance with legal obligations
Our legitimate interests (e.g., service improvement, fraud prevention)
We may share your data with:
Service providers (e.g., payment processors, hosting platforms)
Accommodation hosts for reservation purposes
Legal authorities if required by law
No data is sold to third parties
If data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).
We retain personal data only as long as necessary for the purposes it was collected, or to meet legal, accounting, or regulatory requirements.
Under UK GDPR, you have the right to:
Access your data
Correct inaccurate data
Request deletion
Restrict or object to processing
Data portability
Withdraw consent at any time
To exercise your rights, contact us at privacy@chargeandstay.co.uk.
We implement appropriate technical and organisational measures to safeguard your data, including encryption, secure access controls, and regular system audits.
Our website may link to third-party services (e.g., map providers, accommodation platforms). We are not responsible for their privacy practices.
Our service is not intended for children under 16. We do not knowingly collect data from children. If we learn we have done so, we will delete the information.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”
If you have questions or concerns about this policy, contact us:
OmniEx LTD
71-75 Shelton Street, Covent Garden,
London, WC2H 9JQ, United Kingdom
Email: privacy@chargeandstay.co.uk
Website: https://chargeandstay.co.uk